Surprising reasons why you can't verify your identity with Paypal

Have you ever been troubled by Paypal's identity verification not progressing?

I didn't get through the identity verification at all for the following two reasons. .


1. English notation of personal name is ×

No way, I typed my name in English like “Hiro ○○○”, so the identity verification did not proceed.

It makes no sense in this day and age. . I wanted them to write at least a note. .

2. Camera authentication freezes and does not proceed

I wrote about this event in the  `previous article', so please check it out.


When in trouble

You can chat with a customer service representative via “Help”.

Please be assured that Japanese is also OK.


I hope that this article will help people like me who are having trouble with Paypal's personal authentication process.