Hello, It's Hiro.
The other day, a Commufa Hikari person visited us.
It was a sales of NHK fee group collection.
It is said that they are going around so that it can be paid by group fee.
They suddenly came late in the evening (around 18:00) and honestly didn't feel good at the time of my first impression.
They are asking all the households that have internet access, so they are given only the documents to sign and force them to sign on the spot
There was no clear explanation or paperwork, and after a one-sided explanation, they asked me to "sign" on a small piece of paper.
This is also a level of harassment, isn't it? I'll just let you sign so that you don't think about it ...
By the way, one salesperson of Commufa Hikari designated outsourcing contractor Exstaff and two of his subordinates came to our house.
Here are the documents brought by the two salesmen (or rather a pamphlet?)
They said that they were patrolling all the homes and that all broadband-sans were asking for autographs at all homes as well. I signed it involuntarily.
I shouldn't have signed at this point either. ..
I immediately contacted Commufa Hikari's customer service ...
I'm sorry for late at night. I would like to know one case.
Yes, what kind of business did you have?
Yes, a salesman named Exstaff came to visit us and was forced to pay for the NHK group. I signed it, is this a must? As a matter of fact, Commufa is expensive because there are telephone, TV and optional charges in addition to the Internet charge. ..
NHK group payments are not compulsory.
Is that so! ?? If so, I signed the document that was given to the salesman of Exstaff earlier. Can I invalidate it?
Yes. It is possible.
please！！！
Gacha.
In conclusion, if NHK group payment discount sales come to your home visit, you can ignore it.
I think it's okay. It's a rude story to let me sign on the spot.
(I was allowed to sign it, but lol)
However, in the future, My Number will be used to collect the license fee, and the contract refusal may not work.
My number will be used for watching TV and using the Internet, and it will be under the jurisdiction of the country.
My family pays the NHK reception fee properly, so there is no problem, but Japan is getting harder to live in. ..
Later talk
Since the time when I contacted Commufa Hikari's customer support was outside business hours, I received a TEL from Commufa Hikari around noon the next day, and I was relieved to hear that the NHK group discount I had applied for was being canceled.
By the way, I was saved by canceling the extra options.
* The security pack for optical phones, living support, and U-NEXT viewing rights have been cancelled.
In total, we were able to reduce the monthly usage fee by about 1,500 yen.
Even if you have a contract with Commufa Hikari, it is recommended that you check My Commufa every month and check your payment details on a regular basis.
Regards,
Hiro
